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Designed to make paying your bills quicker and easier than ever before, we encourage you to give West Florida Electric Cooperative's (WFEC) automated phone payment number a try. Whether you're at home or on the go, our system ensures you can manage your payments with just a few simple steps. Here's a quick guide to help you navigate this convenient way to pay.

1. Getting Started
Simply dial our dedicated payment line:855-MYWFECA (855-699-3322)
This number is available 24/7/365, so you can make payments any time that suits you.

2. Follow the Prompts
Once you've dialed in, you'll be greeted by an automated voice that will be able to link your account info to the phone number you're calling from (if you are calling from the number listed on your WFEC account). It will read your account number to you and confirm this is correct. Then, you will be guided through the menu options. Listen carefully to the options provided, as they will help you navigate the system easily.
• Pay Your Bill: Select this option if you want to make a payment.
• Check Your Balance: Choose this option to hear your current balance.
• Select Your Payment Method: Use this option to select how you'd like to pay.

3. Choose Your Payment Method
The system will prompt you to choose your payment method. You can choose between credit/debit card, your saved payment profile or your bank account.

4. Confirm Your Payment
After entering your payment info, the system will read back the details of your payment for confirmation. Listen carefully to ensure everything is correct. If you need to make changes, follow the prompts to edit your payment
details. Once you confirm, the system will process your payment and provide a confirmation number.

We hope you will find the automated phone system a valuable tool to help manage and pay your electric bills efficiently. If you have any problems using the automated system, our member services team is here to help. Just give us a call during business hours at 800-342-7400.